The emails we send, how to stop them, and how to spot an email that is not from us.
ZYNG Mortgage, Inc. and its loan officers email you:
Every marketing email names ZYNG Mortgage, Inc., shows our address (215 Maple St, Auburn, CA 95603), and has an unsubscribe link. When you unsubscribe, we stop marketing emails to that address. You may still get emails about a loan or request you have open with us.
We will never ask you to send a password, a Social Security number, a bank or account number, or a one-time sign-in code by email. We will never ask you to wire money based only on an email.
Wire fraud is common in real estate. Before you send money for a closing, call your loan officer or the title or escrow company at a phone number you already know, not one in the email, to confirm the instructions.
Regular email is not secure. Please don't email financial documents or personal numbers. Ask your loan officer how to send them securely.
If you get an email that claims to be from us and looks suspicious, don't click its links or open its attachments. Forward it to complaints@zyng.com or call us at 530-888-6000.
