Processing Ninja · ZYNG Mortgage support team
Meet Shonna, Our Loan Processing Ninja!
Behind every smooth mortgage closing is someone making sure all the little details come together, and at ZYNG Mortgage, that's where Shonna shines!
Affectionately known as our "Loan Processing Ninja," Shonna works behind the scenes to help borrowers move from application to closing with as little stress, confusion, and unnecessary paperwork as possible.
As Josh Borba's sister and a longtime member of the ZYNG Mortgage family, Shonna takes pride in delivering the personal attention and care that make our family-run company special.
Her mission is simple: keep the process moving, minimize the back-and-forth, and make your mortgage experience as smooth as possible. She works closely with borrowers, loan officers, and lenders to gather documentation, stay ahead of potential issues, and keep everything on track for closing.
Chances are, you'll hear from Shonna during your mortgage journey. And if you see her name pop up on your phone or in your inbox, don't worry! She's probably just tracking down a document or two to keep your loan moving forward.
Think of Shonna as your behind-the-scenes mortgage superhero, making the complicated stuff feel a whole lot easier, one closing at a time.
Shonna is part of our support team. For loan questions, talk with a licensed loan officer.